Built for Pet Care Businesses
The complete operating system for your pet care business
Run bookings, team, payouts and growth from one dashboard. From single kennels to multi-sitter daycares — fully customisable to how you actually operate.
Why Shops Pick Petsly
A fast-growing local audience — and not enough people to serve it
Petsly opened to the public in May 2026. Pet owners are joining far faster than providers, so the shops that list now get first pick of the demand.
Figures taken from the live Petsly platform on 30 July 2026, excluding internal test accounts. Every member is a real pet owner or care provider who signed up and completed a profile.
Groomers, Hotels & Boarding
Built for grooming salons, pet hotels and boarding shops
Petsly brings local pet owners to your door — but you stay the boss. You take the work you want, at your price, on your schedule. Nothing is ever committed on your behalf.
- Grooming salons
- Pet hotels
- Boarding & kennels
- Daycare
- Pet wellness
- Clinics & practices
Every booking is yours to accept — or decline
- Requests land in your dashboard. Nothing is ever auto-booked on your behalf.
- You see the pet, the dates, the owner's notes and any extras before you answer.
- Message the owner in the app first — ask about the coat, the temperament, the schedule — then decide.
- Not sure of the price yet? Quote-on-request services let the owner ask and you send the number.
Your prices, your services, no strings
- You set every price yourself. Petsly never sets or changes what you charge.
- Add-ons, extras and per-pet options, priced however you like.
- Run your own vouchers and discounts, with your own rules and expiry dates.
- Free to list. No exclusivity, no minimum bookings, no lock-in — we earn a commission only when you get paid.
Protected when plans change
- A clear, time-based cancellation policy applies to every booking — the later a client cancels, the more you keep.
- The platform service fee is non-refundable once you have accepted, so a late cancellation is never free for the client.
- Genuine emergencies and force majeure are reviewed by us against documentation — not argued out between you and the client.
- Cancellations, refunds and disputes all run through Petsly, so you are never negotiating alone.
Fits How You Already Work
It bends to your shop — not the other way round
Availability, services and calendars are yours to shape. Keep it dead simple, or model exactly how your salon runs.
Availability that flexes
Open days, blocked days, away days and capacity — set once and adjust any time. Fully booked on Saturday? Close it in a tap and the requests stop.
Google Calendar sync
Subscribe to your private Petsly calendar link from Google Calendar, Apple Calendar or Outlook — or push it to your phone in one tap. Bookings and meet & greets appear automatically, and drop off when cancelled.
Services, simple or detailed
One flat price for a full groom is perfectly fine. So is hourly, per night, per pet, with add-ons, capacity limits, minimum durations and quote-on-request. Build whatever matches your price list.
Messages beside the booking
Read and reply to every client in the app, with the conversation attached to its booking. No lost WhatsApp threads, no forgotten details, photos and notes in one place.
Booking management
Action-required, in-progress, upcoming and past views. Meet & greets, extensions and rescheduling are handled in the app, with automatic reminders for you and the client.
Organisations & branches
Run the shop as an organisation: invite staff with a code, set roles and permissions, assign each booking to a specific groomer, and manage several branches under one account.
Getting Paid
Money the way a shop actually takes it
Not every job has a final price before it starts, and not every client will download an app. Petsly covers both.
Pay at the end of the service
- A groom's price depends on the coat, the knots and the dog's mood — so the final figure does not have to be fixed up front.
- The client saves a card when booking and agrees to be charged once the work is done.
- You set the final price when you finish, and Petsly charges the saved card automatically.
- If the card fails, the client gets a payment link and QR code on the spot — no chasing, no awkward conversation.
Pay by link — for clients who are not on Petsly
- Walk-ins, phone bookings and long-standing regulars who will never install an app.
- You build the booking — services, price, date — and generate a secure link or QR code.
- They confirm their email with a code and pay online. No account, no download.
- Once paid it becomes a normal booking in your dashboard, with the same records, reminders and receipts.
Payouts and paperwork
- Stripe Connect payouts straight to your business bank account, in your currency.
- Money is released only once it has actually been captured — never a payout for cash that has not landed.
- Per-booking earnings breakdowns and PDF statements whenever your accountant asks.
- VAT-aware monthly commission invoices, generated for you automatically.
On The Counter Computer
Run the shop from the desk, not just the phone
The full platform in your browser — the same bookings, messages, calendar and payouts, on the computer your front desk already uses.
The Petsly dashboard, in the browser
- Full-size booking lists and calendars for busy days
- Reply to clients with a real keyboard
- Nothing to install — your team just logs in
For Pet Care Businesses
The complete operating system for your pet care business
From single kennels to multi-sitter daycares — run bookings, team, payouts and growth from one dashboard. Fully customisable to how you operate.
Centralised Operations
Manage every booking across your whole team from one dashboard — with action-required, in-progress and claimable views.
Availability & Assignment
Set organisation-wide availability and scheduling, and assign bookings to specific team members on the fly.
Live GPS Tracking
Follow every active booking on a real-time map — on every job your team is out running.
Team Roles & Invites
Invite members with shareable 6-character codes and assign Owner, Manager, Moderator and Staff roles.
Granular Permissions & Audit
Control 16+ permissions per role and keep a full audit log of every member action.
Member Verification
Per-member KYC and verification tracking, so everyone on your team is checked before they work.
Organisation Payouts
Stripe Connect payouts at the organisation level, with auto-dispatch or manual review and multi-currency support.
VAT & Invoicing
VAT-aware automatic monthly commission invoices, plus per-booking earnings breakdowns and PDF statements.
Pricing & Vouchers
Set per-service pricing and add-ons, and create vouchers with complex rules and expiry.
Branding & Controls
Brand your org profile with logo, bio and socials, control map visibility and service radius, publish announcements, and rely on built-in cancellation and dispute policies.
See It In Action
The complete operating system for your pet care business
Getting Started
How onboarding works
From first conversation to taking bookings — usually within two weeks.
Talk to us
Tell us your team size, services and how you handle bookings today. We'll map it to Petsly's org features.
We configure your org
Roles, permissions, services, pricing, Stripe Connect and VAT — all set up to match how you operate.
Go live
Invite your team with a single code, and start taking bookings the same week.
Ready to bring your team onto Petsly?
Book a 30-minute call — we'll walk you through the platform.